Refund Policies

LEGAL DISCLAIMER

While Edgar Evins Marina, LLC ("the Company" or "Edgar Evins") adheres to the policies herein diligently, said policies are not legally binding outside of the applicable contracts or agreements made with customers, clients, guests, tenants, or other users of the Company's products and/or services.

 

 

CHANGE WITHOUT NOTICE

These policies are subject to change without notice. These policies apply on a general basis, and may be changed at the discretion of the Company and its representatives to better aid customers, guests, renters, tenants, and others.

REFUND PROCEDURES

The decision to refund a guest or customer resides with the Company. Should the Company see fit to refund a payment based on the policies outlined below, the refund shall be to the same payment method the original payment was charged to.

​

To protect our customers, we will not refund a credit or debit card payment to a different card.

​

TIMING OF REFUNDS

Once a refund has been approved by the appropriate Company representative (i.e., a manager or accountant), the funds will be released immediately. 

​

Customers will typically receive their refund within two (2) to five (5) business days, excluding holidays. However, Edgar Evins is not responsible for delays in funding; once the Company releases funds, it is up to the customer's financial institution to credit their account. All inquiries about timing should be directed to the financial institution.

​

If refunds are taking an abnormally long time to be credited (two or more weeks), please reach back out to Edgar Evins and we will attempt to assist in contacting your institution.

BOAT & JET SKI RENTALS

Edgar Evins provides a 24-hour cancelation policy for short-term marina rentals.

​

• Reservations canceled with at least 24 hours' notice will receive a full refund of the rental amount.

​

• No-Call/No Shows will receive no refund.

​

ANNUAL SLIP RENTALS

Edgar Evins charges a slip deposit equal to one month's rent to all tenants. If a tenant chooses to nonrenew, this deposit is refundable in its entirety upon settlement of any outstanding fees or balances, in accordance with the tenant's Slip Rental Agreement.

​

Lease rental amounts are nonrefundable, per the Slip Rental Agreement.

Edgar Evins Marina leases its restaurant space to an outside third-party business. As such, the Company no longer owns, operates, or other wise manages the restaurant.

 

To inquire about a refund from the restaurant, please reach out directly to its owners.

 

Their Facebook Page can be found by Clicking Here.